MediFinder India is a technology-driven healthcare and fast-delivery platform that connects customers with licensed pharmacies, labs, nurses, ambulance providers and delivery partners in West Bengal. Tagline: Search. Connect. Care.

No. MediFinder India does not run its own pharmacy or medicine shop. Medicines are supplied and dispensed by licensed partner pharmacies on the platform.

We currently serve West Bengal. Availability of pharmacies, labs, nurses, ambulances and delivery partners depends on your location.

Yes. MediFinder India holds Udyam Registration No. UDYAM-WB-19-0037143 with the Ministry of MSME, Government of India (date of commencement: 13/06/2026). You can verify it at udyamregistration.gov.in. Udyam Registration is a business registration and is not a Drug Licence; medicines are supplied by partner pharmacies that hold their own Drug Licence.

MediFinder India was founded in 2026 by Rejoyan Sarkar, who is also the Grievance Redressal Officer.

Yes. Public visitors can search, browse categories, open product details and view participating shops. Login is requested for account-specific actions.

Account-required actions such as orders, order history, profile, notifications and final checkout require an authenticated account.

Yes. The cart can be used while browsing. Authentication is requested when you continue with account-required ordering steps.

Search or browse a category on the home page, add items to your cart, confirm your delivery address and place the order. You can follow the live order status in My Orders.

Yes, subject to the law. Prescription medicines are dispensed only after the partner pharmacy verifies a valid prescription.

On the home page, use Quick Order with Prescription: tap Camera to click a photo of your prescription, or Gallery / PDF to upload an existing file.

No. MediFinder India is a connector platform and does not provide medical advice, diagnosis or treatment. Please consult a qualified doctor or pharmacist for medical guidance.

Medicines are supplied by licensed partner pharmacies. If you receive a damaged, expired or incorrect item, please report it to support@medifinderindia.com or +91 9593625498.

We check a valid Drug Licence and GSTIN, registered pharmacist details, and the shop address and contact details before a pharmacy is listed.

Our aim is fast delivery (Medicine in 30+ Minutes). Actual time depends on the pharmacy's distance, medicine availability and road conditions, so timings are not guaranteed.

Delivery charges depend on your distance from the pharmacy and the order value. The exact charge is shown on the checkout page before you pay.

Go to My Orders and tap Track on any active order to see the live delivery status and location on the map.

Open My Orders, select the order and tap Cancel. Orders that are already out for delivery may not be cancellable.

You can pay by UPI, card or Cash on Delivery (COD).

If a payment fails after the amount was deducted, it is automatically reversed to your account within 24-48 hours. If it is not reversed after that, please contact support.

Refunds for cancelled or returned orders are processed back to your original payment method, typically within 5-7 business days. Please read our Refund & Cancellation policy for full details.

Damaged, expired or incorrect items can be returned within 24 hours of delivery. Medicines cannot be returned once the seal is opened, except in case of a genuine error.

You can book lab and diagnostic tests on MediFinder India. A sample collection partner collects the sample, and reports are shared by the lab as shown on the Lab Test page. Availability depends on your location.

Yes. Use Nurse Booking on the home page to request a nurse from a participating provider, subject to availability in your location.

Yes. Use Ambulance on the home page to connect with a participating ambulance provider, subject to availability. In a life-threatening emergency, please also call the national emergency number 112.

Use the Partner With MediFinder India section on the home page and choose Merchant, Rider, Nurse, Blood Collector or Ambulance Driver to start the matching onboarding flow.

Yes, if it is a licensed pharmacy. We require a valid Drug Licence and GSTIN, registered pharmacist details, and your shop address and contact details. Choose Merchant in the partner section to begin.

Email support@medifinderindia.com, call +91 9593625498, or write to Banihari, Janchi, Gangarampur, Dakshin Dinajpur, West Bengal 733140.

Write to support@medifinderindia.com or call +91 9593625498, or follow the steps on our Grievance Redressal page.

Please read our Privacy Policy for how we collect, use, share and protect your information, including prescriptions you upload.